I would love another person to simply call me concerning the a few worst consumer service calls I've ever experienced nowadays. E mail me first Considering that the consultant stated I'm able to only get it done in composing. #flysouthwest. #behelpfulfail
I flew on American Airways for the first time and final. our baggage was ruined with black grease on it massive hunks out with the handles and wheels. your plane was dirty and very awkward. the flight crew wasn't helpful in any respect. My granddaughter was with me and is particularly about 6ft tall no room for her legs and human being laid again in her seat and he or she couldn't move in the slightest degree in her seat.
We happen to be Repeated flyer clients for over 30 a long time, and among the list of sights for us to continue using your services are the perks you supply to us and the good service We have now constantly experienced in numerous excursions with AA. On Jan 29 2015, I called AA en Español to make arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Woman Ana Maria helped me with all the paper get the job done And that i did purchase all the extra costs with my Town Credit Card foe my spouse and myself and Ana Maria informed me that I will acquire confirmation on my e mail, and gave me around the phone our two locator records. Well, right now when I identified as yet again mainly because we did not get the data on my e-mail, we were knowledgeable to our shock that only my husband had reservation and there was practically nothing on report for myself!
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We will never fly American Airlines at any time all over again, and neither will my relatives and buddies. they may lose a whole lot in excess of the $863 he detailed.
my flight 5151 away from savannah to charlotte 405pm was delayed for 4 1/2 hrs that has a flat tire no tire within the savannah airport to fix it so we needed to wait for the following battle from charlotte to convey the tire to us after which we experienced to attend once more for one more flight to provide the Resource to repair service the tire . we had been instructed to help make our on reservation For brand spanking new tickets and nonetheless after we known as in there was no info of the delay my irritation stage is overwhelmed, laura a AA personnel made an effort to help and got pretty frustration simply because she experienced a tough time setting me and my family with each other I was informed to have a seat and she or he would test later on following helping other shopper at that point I felt like I didn't subject just after feeling which i was not crucial I ask for 2 food ticket so we could try to eat mainly because if flight wasn't delayed I might have be dwelling for meal at 7pm in Cleveland ohio I have not taken this airline right before make sure you allow it to be correct and swap two round journey ticket
I attempted to make use of a $five hundred vacation voucher for the recent flight and I used to be not able to accomplish that as American Airlines refused to simply accept the voucher. Make sure you inform travelers to help keep their seats instead of be ripped off by these fictitious vouchers that AA delivers for travelers to surrender their seats.
There is not any American Airways consumer service e-mail handle stated around the Formal website, nevertheless There exists a form it is possible to post by means of the website that sends your information to The client relations Office. It is possible to entry the e-mail form listed here: .
I'd some exceptionally constructive this information to provide them with to prevent this Down the road, but was unable to determine connection with them.
My Close friend of mine booked my mom a reservation from haiti to miami fl I compensated her $300 to buy me the fares even so she didn't told me the flight will be scheduling with a nonrevenue flight it had been a ridicullus minute for all of us, quesion I've In the event the seat just isn't assurance why did she took the money from me
I wish to make this report back to you. I used to be surprised that I was not able to come up with a report by cellular phone. Sallianne Dale
I am Keeping reservations for flights departing 26 Sep. I booked this flight in June. I'm making use of two vouchers as partial payment for these flights. I sent the vouchers into the handle furnished in July.